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Social Security
13 MINUTE READ
August 4, 2026

Notice:

The Social Security Administration’s International Call Center now has a toll-free international number.  They can be reached at 1-855-522-6936 (7am – 5pm Eastern Time).

Important Update: Federal Benefits Application Assistance

The Frankfurt Federal Benefits Unit (FBU) is receiving support from other offices to assist individuals interested in filing for benefits. Applicants may be contacted by representatives from offices in Baltimore, Maryland; France; Poland; Mexico; Argentina; Italy; or Greece.

These outreach efforts are legitimate, and applicants should respond to these communications as they would to requests from the Frankfurt FBU.

All Social Security Administration beneficiaries and applicants living in Germany must direct all questions regarding Social Security to the SSA Federal Benefits Unit (FBU) at the U.S. Consulate General in Frankfurt. The most efficient method of reaching the FBU Frankfurt is by using our Frankfurt FBU Navigator.

If you are interested in applying for Social Security Benefits you will need to either apply online at www.ssa.gov/apply, call SSA’s toll-free international call center at 1-855-522-6936 (7am – 5pm Eastern Time), or mail a signed statement with your name, social security number, mailing address, phone number, type of benefit you want to apply for, and when you want your benefits to start to our office.  If you are filing for benefits on someone else’s account, we need their name and social security number as well. Note: Emailed requests to apply for benefits are no longer acceptable on their own.

Additional information about receiving benefits overseas can be found at https://www.ssa.gov/foreign/

The Federal Benefits Unit (FBU) administers federal benefits programs for residents of Germany and Liechtenstein from the following federal agencies Social Security Administration, Department of Veteran Affairs, Office of Personnel Management, Department of Labor, and Railroad Retirement Board.

All Frankfurt Federal Benefits Unit services require appointments. No services will be given to those without an appointment.
If you use a wheelchair or motorized chair and need assistance, please have someone accompany you to your appointment.

Please also visit www.ssa.gov for more Social Security information.

The Social Security Fairness Act, HR 82, concerning the Windfall Elimination Provision and Government Pension Offset, was signed into law on January 5, 2025.

Foreign Enforcement Questionnaires

The foreign enforcement questionnaires (SSA-7162) are mailed annually or biennially.  Beneficiaries receiving their own benefits and living in Germany will receive an SSA-7162 every other year depending on the terminal digits of their Social Security Number. Beneficiaries whose Social Security Numbers end in 00-49 will receive their forms on even numbered years.  Beneficiaries whose Social Security Numbers end in 50-99 will receive their forms on odd number years. Beneficiaries with a representative payee will be sent a SSA-7161 each year.

If your benefits were suspended because we did not receive your Foreign Enforcement Questionnaire timely, you must take the following actions:

Complete Form SSA-7162 (Pdf-491KB) if you receive payments in your own name.

Complete Form SSA-7161 (Pdf-609KB) if you receive payments through a representative payee.

Please make sure to include:

  • Social Security Number
  • Phone Number
  • Signature (Note: we cannot accept digital or electronic signatures)
  • Date

You will need to send the original document (no copies) physically to the following address:

US Consulate Frankfurt
FBU– FEQ

Giessener Str 30
60435 Frankfurt

 

Note: We are unable to receive emails from gmx.de email addresses.