All in-person passport (full-validity), Consular Report of Birth Abroad (CRBA), and notary appointments are by online appointment only. No consular appointments are made by phone or email.
It is free to make an appointment – third-party services to make appointments are not required or recommended.
For limited-validity, emergency passports for those who have immediate travel to the United States, we accept walk-ins (no appointment necessary) in both Jerusalem and Tel Aviv before 8:30AM (Monday through Friday, except for U.S. and local holidays).
Some services are available through the mail or via drop-box; please see below for more details.
A passport or CRBA applicant may be accompanied by a private attorney, interpreter, or other third party of their own choice at their own expense, to provide assistance.
The U.S. Embassy in Israel wants to remind U.S. citizens of the following ongoing programs to meet demand for consular services:
- Appointments: Please follow this link to create a profile and make an appointment in Jerusalem or Tel Aviv for passports, Consular Reports of Birth Abroad, and notary services.
- Online Inquiry Form: Click here to send inquiries directly to the American Citizen Services (ACS) Units in either Jerusalem or Tel Aviv. Non-urgent emails will be re-directed to this new system.
- Online payment for adult U.S. passport book and card renewals and for those using form DS-11 to apply for a passport book or card. Please see our Passport Renewal webpage to determine if you are eligible for online fee payment. See our FAQ page for more information on this new process.
- Weekly Release of Passport, CRBA, and notary appointments every Wednesday between 3:00pm-4:00pm. These appointments are for the following week.
- Drop box in Jerusalem and Tel Aviv for adult passport renewals and replacements of emergency passports with full validity passports.
- Passport Outreach Events in Israel and the West Bank. The U.S. Embassy conducts offsite passport events around Israel and in the West Bank. For those requesting an appointment in the West Bank, please fill out the online form so that we can see if you are eligible for an appointment in our upcoming visits.
- Video Interview for CRBAs: If the child is under 36 months (on the day of the interview), you may be eligible to participate in our limited Video Interview program.