U.S. Embassy Jerusalem

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.

Regarding:

• Non-immigrant visa appointments in Jerusalem, contact JerusalemNIV@State.gov,
• Non-immigrant visa appointments in Tel Aviv, contact TelAvivNIV@state.gov,
• American Citizen Services appointments in Jerusalem, contact JerusalemACS@State.gov,
• American Citizen Services appointments in Tel Aviv, contact TelAvivACS@State.gov,
• Immigrant visa appointments in Jerusalem, contact JerusalemIV@State.gov.

Examples of accommodations include, but are not limited to:

• If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
• If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
• If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
• If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
• If you have low vision, we may provide you with communications in large print.

In your email request, please put in the email subject line: Reasonable Accommodation: [Applicant’s name]. In the body of your email, please include the applicant’s date of birth, date of scheduled appointment, and a short description of why you require accommodation.