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Worldwide Caution: The Department of State advises Americans worldwide to exercise increased caution.

Important U.S. Citizen Services Information
Emergency Contact Information
Reasonable Accommodation

Emergency Contact Information

In Case of Emergency
The Consular Section of the U.S. Embassy in Vilnius is available to assist U.S. citizens with an emergency during working hours, except for public holidays.

For more information please use our American Citizen Services Navigator 

Telephone for American Citizens: +370 5 266 5600

The Consular Section of the U.S. Embassy in Vilnius is available to assist U.S. citizens.

If you are an American citizen with an emergency after regular hours (5:00 p.m. – 8:00 a.m. Monday – Thursday, after 3:00 p.m. on Fridays, and anytime during weekends/holidays), please call the U.S. Embassy +370 5 266 5500 and ask to speak to the Duty Officer, who will assist you. Please only use this number for emergencies.

Mailing Address:
U.S. Embassy Vilnius
Akmenu 6
Vilnius, LT-03106
Lithuania

Call Center
The U.S. Department of State has a call center that provides information on worldwide situations that may affect American citizens. The Call Center also provides general information. Operators are available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern time and 24 hours a day during crisis situations.

From overseas: +1 202 501 4444 (Toll call)
In the U.S.: +1 888 407 4747

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.