Guidelines for Special Orders

Special orders assistance: Elizabeth Adams- sporders@abc.nc.gov / 919-948-7914
Invoicing questions: Debbie Haydon- dhaydon@lbbncabc.com / 919-534-1921
Deliveries: Mike Waters- mwaters@lbbncabc.com / 919-773-2870
*Shipping costs are the responsibility of the supplier.

Labeling

Each case will need two labels.

Top and Side Label Example

Top Label

  • 6-digit order number
  • ABC Board name 
Top Label

Side Label

  • Product Name
  • NC Code
  • Description and Size
  • SCC & UPC Codes
Side Label Image
Side Label Example

The 6-digit order number, ordering ABC Board and 5-digit NC Code can be found in the special-order email. 

Special Order Email Example

Additional Instructions for Barrel Orders

Please affix an additional label on top of all BTB orders with the following information clearly labeled:

  • BTB
  • ABC Board
  • Total number of cases
  • NC Code
     

Real life examples of top labels:

Real Life Top Label Examples

 

Real life examples of side labels:

Real life side label examples

 

Short Shipments

It is important to ship orders in their entirety. Any partial shipment will be closed out as short shipped. Please do NOT send in remaining cases at a later date as the order will be closed in the system. You may need to contact the ABC Boards and suggest they submit a new order if they wish to receive additional case(s).

Invoicing & DSDLink

You do not need to send an invoice. All products delivered to the ABC Boards are processed through our state warehouse. Our warehouse manager, LB&B, will create and send the invoices to the Boards. The ABC Boards should remit payment within 30 days of receipt of the product(s). The invoices are accessible through DSDLink. Contact Shay Rodgers of LB&B to assist you with access to DSDLink.

 

 

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