Frequently Asked Questions

You can find the zoning of your property by calling the Planning Division at (626) 812-5289, or by visiting the Planning Division front counter at 213 E. Foothill Blvd, City Hall West Wing. You can also check the Zoning Map provided by our GIS services.

The City budget is available at the reference desk in the Azusa Library. It may not be checked out but it is available for public inspection in the library.

A home-based business requires approval from the Planning Division prior to issuance of a certificate. All other businesses located in the City require approval from the Planning Division, Building Section, and the Fire Department prior to issuance of a certificate. Also, if the business involves food products or is a Laundromat, the approval of the Los Angeles County Health Department is required. Once these entities have approved your business, you may submit a business license application to the Business License Section during regular business hours.

For emergencies after hours, call the Azusa Police Department at (626) 812-3200. 

For the following problems (Uplifted Sidewalks, Potholes, Sewer Problems, Downed Trees, and Graffiti) that occur Monday through Thursday from 6:30am to 5:00pm, you may report these issues by phone at (626)812-5212 or email us or fill out a form online.

Contact the Engineering Division at (626)812-5284 or Email us.

a) Used Oil Disposal: Take your used oil to any of the certified collection centers in the City of Azusa. See the Used Oil Recycling page for more information. 

b) Household Hazardous Waste Disposal: Dispose of your household hazardous waste (HHW) at the Los Angeles County one-day collection events. For dates and locations, visit the Los Angeles County website. The City of Azusa hosts two collection events for Azusa residents only in April and November. Information will be posted via its social media platforms two weeks before the event.

c) Other Hazardous Waste Programs 

Schedule a bulky item pick-up by calling Athens Services (under contract with the City) at (888) 336-6100 or submitting a Bulky Item Request form.

For more information on the recycling programs, visit the City's Trash Service page.

Contact West Coast Cart Services by calling (888) 787-2278 or by visiting this link: West Coast Cart Services. Contact the Community Improvement Division at (626) 812-5265 if this does not result in a cart pickup.

You may contact the Public Works General Line by calling (626) 812-5212 or email PWServiceRequests@azusaca.gov.

Street Sweeping is scheduled the day after trash pick-up. For questions, contact the Streets Division at (626)812-5212. For information on Street Sweeping and the Street Sweeping Map, please click this link.

The Public Works Department currently uses a telephone tree request method of trimming parkway trees. Trees are trimmed on a first-come, first-served basis. Emergencies are handled with top priority. For tree trimmings and inspections, call (626) 812-5212 or email parksfacservicerequests@azusaca.gov

The office is located at 320 N. Orange Place, Azusa. Office hours are Monday through Thursday from 7:00 am to 5:30 pm.

James Slauson Community Pool is located at 501 E. 5th Street, Azusa. Public recreation swim starts in June and concludes in early September. Hours are 1:00 pm to 3:00 pm, Monday through Friday and weekends 12:00 pm to 4:00 pm.  Monday and Wednesday night is from 8-9:45 pm and Friday is Movie Night from 8:00-9:45 pm . Cost is $3.00 per person on Friday night.

See the

• Drivers License or other photo ID, social security number, birth date
• Place of employment (if applicable) and prior address
• Prepayment is required or Equifax (based on propensity to pay utility bills)
• Renter must have Rental Registration Certificate
• Owners are required to bring Owners Certificate, issued by City of Azusa
• Business customers need to have their business license

Call (626) 812-5225 and press #, or look for updates on the

The billings are mailed approximately the same time each month. If you have not received the bill within a week of your usual time, call Azusa Light & Water to request a duplicate bill or sign up for our paperless

There are two programs for low income as follows: Assessment Fee Exemption is available for residents who qualify. Exemption from community maintenance fee, electric, water, and gas users tax can be qualified for by: 1) Low income - contact office for income levels to qualify 2) Social Security Disability 3) 62 years of age or older Residential Low Income Assistance Program is available for residents whose income levels are at or below qualifying levels and have resided at address for 12 months. This program offers a one time a year discount of one month of billed electric charges. Copy of Income Tax Return is required if filed of latest filing.

Records requests can be made online, in person or by mail at City Hall: 213 E. Foothill Blvd. Azusa, CA 91702-2550 or fax at: (626) 812-5155 You may also request records by email to Jeffrey Cornejo

Call the Graffiti Hotline at (626) 812-5253 or fill out a request form online.

Call 1 (888) 787-2278 or contact West Coast Cart Services.        

Commercial Code Enforcement focuses on the property maintenance conditions of properties zoned as commercial and industrial. Common issues that are investigated include general property maintenance, graffiti, donation bins without permits, business license, zoning violations, NPDES violations, unpermitted construction, and massage establishment inspections. Community Improvement works closely with the property owner and Economic Development to improve these properties and promote a healthier economic environment.

Community Improvement Inspectors primarily receive concerns related to residential properties. This may include substandard conditions, public nuisances, unpermitted construction, zoning violations, and unpermitted dwelling units. The City has a dedicated Community Improvement Inspector for residential properties within a Community Development Block Grant (CDBG) tract. The goal of the CDBG Program is to improve the health and safety of living conditions and reduce blight. 

The City's Rent Stabilization Ordinance is codified in Article XI, Chapter 18 of the Azusa Municipal Code. On September 19, 2022, the Azusa City Council adopted certain changes to the City’s Mobilehome Park RSO. Most of these changes clarify certain existing provisions in the RSO, update requirements imposed by state law, and modify provisions authorizing rent increases. These changes became effective on October 19, 2022. To learn more, please visit Mobilehome Park RSO | Azusa, CA - Official Website.

A business license and rental registration is required for qualifying rental properties on an annual basis. In 1989 the City established a Residential Rental Registration and Inspection Program. This program began as an attempt to address the issue of substandard rental properties, combat deteriorating housing conditions (which were attributed to absentee rental property owners), promote greater compliance with health and safety standards and preserve the quality of Azusa’s neighborhoods and available housing.

 Applies to the following rental properties:

• Single Family Dwellings
• Duplexes
• Apartment Complexes
• Multi-Family

This does not apply to:

• Owner-occupied dwellings
• Mobilehome parks
• Condominiums, townhouses, and dwellings with a planned unity development

A business license is required per AMC 18-9. An annual inspection shall be conducted (AMC 14-355). When violations are found, owner will be charged for re-inspections (AMC 14-356).

For questions related to this program, please contact our Rental Program Inspector. 

Effective September 19, 2016, Azusa City Council adopted the Registration and Maintenance of Vacant and Abandoned Commercial, Industrial and Residential Properties Ordinance (2016-007).  It is the purpose and intent of the city council, through the adoption of this article, to define the responsibilities of owners of, and to establish registration and monitoring programs for, vacant commercial, industrial and residential buildings and properties.

Vacant or Abandoned Property Application: Registration-Form-for-Abandoned-Vacant-Property-

As part of Ordinance 2016-O7, property owners are required to be posted with the name and twenty four (24) hour contact phone number of the local property management company.

The posting:
 
 • Should be at least 18 inches by 24 inches;
 • Should be posted on the interior of a window facing the street to the front of the property or secured to the exterior of the building/structure of the property. Please note: exterior postings must be constructed of and printed with weather resistant materials.
 • Must include the following verbiage: “This property is managed by________, and To report problems or concerns call (name and number).”

For your convenience, a fillable form is available at the link below. Please fill out the form, print and post on your property. CLICK HERE Local-Property-Management-Posting

In an effort to assist property owners in driving economic development to vacant commercial or industrial properties, property owners, at their discretion, are welcomed to upload their marketing profile sheet for their property or property listing.
 
Profile sheets/property listings will be posted on the City’s website as well as the San Gabriel Valley Economic Development PowerSite website readily available for interested tenants, developers and investors. If you already have a Property Profile Sheet, you can upload it here.

If you do not have a Property Profile Sheet, please complete this form.

Prior to entering into an agreement of sale of any property, the owner or his/her authorized representative shall obtain from the City a Real Property Records Report (RPRR) pre-sale inspection application (AMC 14-326). Please allow for up to 10 business days for the City to process the application, conduct the inspection and issue a report to the requesting party. The time period begins after the City has received the completed RPRR application, signed Consent to Inspect form, and payment processed.

The completed RPRR shall be provided BY the property owner or authorized designated representative of the owner, to the buyer or transferee of the property prior to the execution of the agreement of sale. The buyer or transferee shall execute a receipt therefore as furnished by the City, and the receipt shall be delivered to the Community Improvement Division as evidence of compliance with this section.

Effective October 19, 2023

This article shall not apply to the following: 
 (1) The first sale of residential or commercial buildings or condominiums located in a subdivision whose final map has been approved and recorded in accordance with the Subdivision Map Act not more than two years prior to the first sale. 
 (2) Mobilehomes and trailers occupying land on a month-to-month rental or annual lease agreement where land sales are not involved and the use is in compliance with local zoning requirements. 
 (3) Buildings and properties acquired or conveyed by the city. 
(4) Condominiums, townhouses, dwellings with a planned unit development (PUD), units within a homeowners association (HOA). 
(5) Single Family Residences built after the year 2000.

Real Property Records Report Application: Application-RPRR

Pursuant to California Senate Bill 946, City Council adopted Urgency Ordinance 2018-05, which became effective on December 17, 2018. This ordinance established regulations for Sidewalk Vending in the City of Azusa.

Permit Requirements

• For sidewalk vendors selling food, obtain a Public Health Permit from the County of Los Angeles Department of Public Health and provide proof of same.
• Provide a description of the food or merchandise offered for sale.
• Provide a description of the area(s) the applicant intends to operate.
• Obtain a business license from the City of Azusa.

To learn more about the requirements for sidewalk vending, please visit: https://library.municode.com/ca/azusa/codes/code_of_ordinances?nodeId=MUCO_CH18BU_ARTXXIIISIVE

To get started, please contact Business Licensing at (626) 812-5249

In the City of Azusa, Yard Sales may only be conducted on the first weekend (Sat/Sun) of the following months:

• April (specific weekend declared by the City to be the “clean and green” weekend)
• June
• September
• December

Please note that yard sales can only occur on Saturday and Sunday. Yard sales are FREE and do not require a permit. For more information, please view the city's Yard Sale Ordinance.

Regulations

1. Sales can only take place from residential property between the hours of 8:00am and 6:00pm Saturday and Sunday
2. All items must be used and not manufactured or acquired from elsewhere for resale
3. No signs can be posted on public property (utility poles, light poles, street signs, or in the parkway)
4. Sales may not be held on public sidewalks, parkways, streets, or alleys
5. Food is not permitted to be sold at the these events
6. Persons holding illegal sales are subject to fines up to $500

For Remodelers, Renovators, Contractor, & Landlords

Federal law requires distribution of a lead hazard information pamphlet (PDF) before starting a renovation.

The California Contractor's State License Board provides important information for contractors who work on pre-1978 buildings on its website. Training for your personnel may be required.

New federal lead-based paint regulations apply to you if:

• Your work involves pre-1978 houses or apartments.
• You receive any form of compensation for your work.
• You disturb more than two square feet of painted surfaces.
• Your work is not specifically excluded from this law.

Specific requirements depend on the following criteria:

In owner-occupied housing you must:

Provide an EPA-approved lead information to owner and get written acknowledgment of receipt, or mail the pamphlet to owner seven days prior to renovation with certificate of mailing.

In tenant-occupied housing you must:

Provide an EPA-approved pamphlet to both building owner and adult occupant, or mail the pamphlet to owner and occupants seven days prior to renovation with certificate of mailing.

If attempted delivery to adult occupant fails, you may leave the pamphlet at the unit.

For renovations in common areas of multi-family housing, you must:

• Provide an EPA-approved pamphlet to building owner or mail the pamphlet to owner seven days prior to renovation with certificate of mailing.
• Provide notice to each tenant describing the nature/location/timing of renovation and make available EPA-approved pamphlet free upon request.

Links

More information is available from the Environmental Protection Agency's website at https://www.epa.gov/lead.

and the Los Angeles County Department of Public Health Childhood Lead Poisoning Prevention Program at 800-524-5323 or http://www.publichealth.lacounty.gov/lead/.

Community Improvement Inspectors receive complaints from the public and respond to investigate the validity of the violation. Complaints are received by email, phone, in-person, and may be anonymous. Cases may also be started proactively by the Inspector.

A Community Improvement Inspector is assigned to the concern. The Inspector will conduct research related to the violation such as property history, approved permits, business license, etc. Then the Inspector will visit the location to determine if a violation exists. Inspectors can only use photographs and evidence found from the public right of way or with consent to enter the property. If a violation is found, a case is started. However, if a violation is not found, the complaint is closed as unfounded.

Depending on the type of violation, the officer may attempt to make contact with a responsible party and explain what brought the officer to their door. Occasionally, the concerns can be addressed at that time and resolve the problem before the officer leaves the property. Other scenarios may include issuing a written Notice of Violation (NOV) that will identify the areas of concern, which may be handed directly to a responsible party or posted on the property. Either way, it is the desire of the Division to seek voluntary compliance through education. When an NOV is issued, the NOV is assigned a case number and dated for a follow-up inspection. The follow-up inspections may be scheduled for the next day or up to 30 days, depending on the nature of the concern.

The re-inspection of the case is normally conducted between 16 and 30 days later as identified on the NOV; however, depending on the caseload, the re-inspections may take place at a later date. If during the re-inspection, the issues have been addressed as requested, the inspector may then order the case to be closed. If during the re-inspection issues still remain, the inspector will use his/her judgment on whether to grant an extension, issue a final warning notice, or issue an administrative citation.

Administrative citations are a last resort compliance method if there has been non-compliance, unless there is an immediate danger. Section 1-25 of the Azusa Municipal Code authorizes the issuance of administrative citations for violations of adopted codes. Each day that a prohibited condition, use or activity under the code is committed, continued or permitted, shall be a separate violation for which a citation may be issued. A citation may charge several violations of the code. A violation does not have to be committed in the officer’s presence, but has been determined through investigation. Abatement of a violation shall not excuse the obligation of a citee to pay a civil fine, or any late charge or interest. Payment of a fine shall not excuse a failure to correct a violation, nor shall it bar concurrent or further enforcement actions by the City. Citee’s shall have 15 calendar days to request an appeal and financial hardship if needed.

When violations have not been abated despite issuing notice of violations and administrative citations, an Inspector may schedule a public nuisance hearing. The responsible party is invited to this hearing, where the Hearing Officer will determine if a public nuisance exists and determine the course of action.

In the rare case that violations still exist after all previous options have been exhausted, the City may file the case in civil or criminal court. Community Improvement consults the City Prosecutor after a thorough review of the case to determine the best legal options to resolve the violations. This may also include obtaining an inspection or abatement warrant.

Sunday, November 9th 4:00am-6:00pm

• Foothill Blvd - Closed between Vernon Ave. and Dalton Ave.
• San Gabriel Ave - Closed between 6th St. and 9th St.
• Azusa Ave - Closed between 5th St. and 9th St.
• Alameda Ave - Closed between 6th St. and 9th St.

847 N Alameda Ave, Azusa, CA 91702

A public parking garage within walking distance of the event is available. From the 210 Freeway, exit Citrus Avenue and head north to Foothill Blvd and head west (left) to Dalton Avenue. Head north (right) on Dalton Avenue and then west (left) on 9^th Street. The parking structure will be to your left on the south side of 9^th Street.

*Please note: Unless you are a registered classic vehicle entering the event area, avoid Azusa Avenue due to potential traffic delays.

6281 Irwindale Ave, Irwindale, CA 91702 (Gold Line Metro Parking) - Visitors can park here and take the Gold Line to Azusa station and walk one block to the event. 

Please be mindful of temporary “no parking” signs in the event area and avoid parking in this area from 4:00am to 6:00pm on Sunday, November 9^th. The is a free event and residents are welcome to attend.

• Foothill Village community
  1. Exiting your community – Take a right and head west on Foothill Blvd.
  2. Entering your community – East on Foothill Blvd at Vernon. Provide proof of residency to be let through barricade at Foothill/Vernon.
• Azusa Metro Apartments
  1. Exiting your community – Take a right and head west on Foothill Blvd.
  2. Entering your community – East on Foothill Blvd at Vernon. Provide proof of residency to be let through barricade at Foothill/Vernon.
• Orchard Apartments
  1. Exiting your community – Head south in the alley to 5^th Street.
  2. Entering your community – Head north in the alley from 5^th Street.
• North Azusa Residents
  1. Azusa Avenue and San Gabriel Ave will be closed both directions south of 9^th Street to 5^th Street.
  2. Use Sierra Madre Avenue to Todd Ave, Vernon Ave, Dalton Ave, and Pasadena Ave.
• Freeway Access
  1. Use Citrus Avenue and Irwindale Avenue for access to the 210 Freeway.
  2. Southbound San Gabriel Avenue is open from 6^th Street and down.
  3. Avoid northbound Azusa Avenue from the 210 Freeway.

For questions or concerns related to road closures, please contact Community Improvement Manager Justin Edson at (626) 812-5285 or justin.edson@azusaca.gov

Azusa Community Members,

Please note the following street closures  and no parking taking place on Sunday, November 9, 2025 in order to allow for One-Day Street Event. We apologize for any inconvenience this may cause.

Note: Traffic detour signage will be placed before and during the event. Sidewalks and pedestrian access to businesses will remain open.

Miembros de la comunidad de Azusa,

Les informamos sobre los siguientes cierres de calles y la prohibición de estacionamiento que tendrán lugar el domingo 9 de noviembre de 2025 para permitir el evento de un día en la vía pública. Disculpen por cualquier inconveniente que esto pueda causar.

NOTA: Se pondrá señales de desvio de trafico antes y durante el evento. Las aceras y el acceso peatonal a los negocios permanecerán abiertos.