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Contact Us
Emergencies
Nassau
American Citizen Services
Visa Services
Fraud Prevention Unit
Other Sections & Offices

Emergency Contacts

In case of emergencies involving the death, injury, welfare, or arrest of an American citizen in The Bahamas or the Turks and Caicos Islands, please call: 1-242-461-5025 and select option 1.  (Please note that the Duty Officer who answers this number will not be able to assist with visa or routine passport matters.)

The American Citizen Services Unit stands ready to help American citizens in The Bahamas or the Turks and Caicos Islands — and their loved ones – in emergency situations.  American citizens overseas, of course, remain subject to the laws of the country they are in.

To call an ambulance or rescue squad within The Bahamas, dial “919”.  (This is the number for all emergencies.)

Embassy Nassau

Our embassy in Nassau is the official mission of the U.S. government in The Bahamas.

Our officers deal with a variety of topics which unite our two countries, among them political, economic, commercial, military and cultural relationships and cooperation. From each of our pages you will find links to Internet resources in the U.S.

Location & Information:

American Embassy
235 Shirley Street
Nassau, The Bahamas

Telephone Numbers:
Business Hours:
Mailing Addresses:

Local & International
US Embassy
P.O. Box N-8197
Nassau, Bahamas

From the U.S.
US Embassy Nassau
3370 Nassau Place
Washington, DC 20521-3370

American Citizen Services (ACS)

Hours of Service:  Emergency Passport Services
    • Monday – Friday 8AM – 11AM (excluding Bahamian & American Holidays)
Hours of Services: Routine Passport Services
  • Monday: 8AM – 9AM & 1PM – 2PM
  • Tuesday: 8AM – 11AM
  • Wednesday: 8M – 11AM
  • Thursday: 8AM -11AM
  • Friday: 8AM – 11AM
Contact:
Addresses:

Mailing Address (Local & International):
American Citizens Services
Consular Section
U.S. Embassy
P.O. Box N-8197
Nassau, The Bahamas

 

Mailing address (From US):
American Citizens Services
Consular Section
3370 Nassau Place
Washington, DC 20521-3370

Visa Services

To reach a customer service agent with questions about how to schedule or apply for a nonimmigrant visa:

Call 1-242-603-1290 if in The Bahamas.
Call +1 703-831-3448 if in the United States.
Email Bahamas.Visas@gdit-gss.com
Call center hours are from 9:00 A.M.- 5:00 P.M. Monday through Friday.

Contact the Consular Section using one of our Navigators listed below:
Nonimmigrant Visas Navigator
Immigrant Visas Navigator
U.S. Citizens Services Navigator

 

Fraud Prevention Unit

The Fraud Prevention Unit, because of the nature of anti-fraud work, is not open to the public.  If you have questions about your case, please visit the page of the specific unit that is handling your case (the American Citizens Services Unit or the Visa Unit) and follow the directions for contacting that unit.

If you have a tip concerning fraud that you wish to share with us, you may contact the Fraud Prevention Unit.  If you wish us to keep your identity confidential, be sure to tell us that this is your wish when you contact us.

E-mail:  NassauFPU@state.gov
Mail:     Consular Section
ATTN: Fraud Prevention Unit
235 Shirley Street
P.O. Box N-8197
Nassau, Bahamas