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Travel Advisory Level 4: Do Not Travel Travel Advisory Level 4: Do not travel to the Democratic Republic of the Congo (DRC) due to health, crime, unrest, terrorism, and kidnapping.  Due to the Ebola outbreak in the DRC, the Department of Homeland Security has implemented new restrictions under Title 49 of the U.S. Code which prevent U.S. citizens and nationals who have been in the DRC within a 21-day period from boarding commercial flights into the United States. Travelers who have been in the DRC within 21 days of their flight will not be allowed to board flights with U.S. destinations. All U.S. citizens and U.S. nationals who have been in the DRC must remain outside the DRC for 21 days before boarding flights to the United States. Visit the Centers for Disease Control’s Information for Travelers Returning from Ebola-affected Areas for more information. Read More...

Worldwide Caution: The Department of State advises Americans worldwide to exercise increased caution.

Security Alert: Increased Armed Violence at DRC – Rwandan – Burundian Border Areas
Important U.S. Citizen Services Information
Payment Details
Appointments & Locations
Security Information
Reasonable Accommodation

Payment Methods & Details

All fees for consular services must be paid in full at the time of service in USD. Cash or Credit Card (Visa and Mastercard) are accepted.

The Consular Cashier is open:

  • Monday 7:30 AM to 10:30 AM
  • Tuesday 7:30 AM to 2:30 PM
  • Wednesday 7:30 AM to 10:30 AM
  • Thursday 7:30 AM to 2:30 PM
  • Friday 7:30 AM to 10:30 AM

Note: The U.S. Embassy in Kinshasa is no longer accepting $100 bills dated before 2006. Additionally, damaged bills may be refused.

Fees for Passport Services
Fees for Visa Services

Appointments & Locations

Routine U.S. Citizen Services are available by appointment only. You may schedule an appointment through our online appointment system. We will not accept appointments for routine services via telephone, email or walk-in requests.

U.S. citizens who need emergency services are welcome to come during normal U.S. Embassy Consular Section public hours which are Monday through Thursday from 7:30 a.m. to 4:30 p.m. and Fridays from 7:30 a.m. to 12:00 p.m. Please note that the Embassy is closed on DRC and American holidays.

To schedule an appointment for passport services, notarial services, a Consular Report of Birth Abroad (CRBA), or another consular service or consultation, click here and follow the instructions.

Security Information

Please note: Applicants are not permitted to take electronics, liquids, sharp objects, food, or large bags/purses to appointments at the Embassy. Don’t miss your appointment – leave prohibited items at home!

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs. Examples of accommodations include, but are not limited to:

  • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
  • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
  • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
  • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
  • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.