Alternatively, you may email us at coastwatch.info@noaa.gov. We will confirm receipt of your inquiry and communicate throughout the process as we work to resolve your accessibility issue.

To ensure we can be most helpful to you, please include in your email:

NOAA Section 508 Program Manager

Name: Jennifer Coletta 
Email: accessibility@noaa.gov

File an official complaint

You can file an administrative complaint with the NOAA Office of Civil Rights requesting that existing information and communication technology be reviewed and brought into compliance with the provisions of Section 508.

Contact Office of Civil Rights with complaints at

By mail:
Building SSMC4, Suite 7500
1305 East-West Highway
Silver Spring, MD 20910

OCR phone number, email address, and fax number
Voice: 301-713-0500 or 800-452-6728
Email: noaa.ocr@noaa.gov
Fax: 301-713-0983

You can find out more information on NOAA's OCR on their official NOAA web page.

Requesting reasonable accommodations

NOAA’s Office of Human Capital Services organized the Reasonable Accommodation Program for all NOAA customers. The NOAA Reasonable Accommodation Program is prepared to provide guidance to NOAA supervisors and employees on inquiries or requests regarding reasonable accommodation. Contact the Reasonable Accommodation Office at OHCS.RAC@noaa.gov.

Public information on NOAA's RA Program is available on the Reasonable Accommodation page.

Reasonable accommodations for NOAA employees and job applicants are available through NOAA's Office of Human Capital Services. Information on NOAA's RA process for NOAA employees can be found on the OHCS internal site offsite link.

Telecommunications relay services available

NOAA's Telecommunication Relay Services offsite link
If you’re deaf or hard-of-hearing, you can request an interpreter for a meeting or event through the Sign Language Interpreting Services program. This program is managed by the NOAA Workplace Relations Division and our service provider that offers a web-based interpreter scheduling system that’s available 24 hours a day, seven days a week.

To start the process visit the internal NOAA's Telecommunication Relay Services page offsite link.

A list of services outside of NOAA
List of TRS services (FCC.gov)

Policy resources

NOAA's ultimate goal is to not only embrace these concepts, but ensure they are fully integrated into the agency's business practices and more importantly its organizational culture.

Suggested 3rd-party plugins

Some content on this and other NOAA websites may require use of a 3rd-party plugin to view. Links to these plugins are listed below. Please note these are non-government sites and NOAA does not endorse these products nor is this a complete list of plugins you might encounter. They're listed only for your convenience. Please direct questions about each tool to the respective vendor.

Accessibility in AI and Emerging Technology

NOAA is committed to ensuring that content assisted or created with artificial intelligence (AI), is accessible to the widest possible audience. We strive to make our electronic information accessible to both people and machines.

To support this mission, we incorporate Section 508 accessibility guidelines directly into the workflows of our AI-driven insights and services. This approach aims to deliver AI-generated content in accessible, machine-readable formats. By optimizing our digital assets for both assistive technologies and automated systems, we ensure that NOAA’s scientific data and information remain navigable and accurate for all users.

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