About Rapid Response Services What is Rapid Response?
Rapid Response is an early intervention service provided to businesses and employees experiencing layoff or closure. This no-cost service provided by the New York State Department of Labor is highly adaptable and designed to meet your individualized needs.
With local teams across the state who are knowledgeable about local labor markets, the DOL can help employees get back to work quicker, reducing the stress of job loss. Businesses experience lower unemployment insurance costs as a result, and find that the morale of the workforce is improved.
Contact Information
| Role | Contact Person | Phone | |
| Statewide Rapid Response Coordinator |
Regenna Darrah |
518-457-1143 | [email protected] |
| NYS WARN Coordinator | Monty Henderson | 518-486-9004 | [email protected] |
| NYS WARN Unit | [email protected] | ||
| Statewide Trade Act Coordinator | Aaron Heggen | 518-457-2013 518-485-2577 (Fax) |
[email protected] |
Regional Rapid Response Coordinators
| Region | Name | Phone # | |
|---|---|---|---|
| Capital Region | Taylor McKinzie | 518-457-1505 | [email protected] |
| New York City | Angelique Tiam-Fook Mateo Pobor | 718-613-3659 718-613-3587 | |
| Long Island | Mandi Haldenwang | 516-934-8580 | [email protected] |
| Hudson Valley | Elias Flores | 845-568-5392 845-568-5321 (Fax) | [email protected] |
| Mohawk Valley | Michael Clark | 315-793-2491 315-793-2216 (Fax) | [email protected] |
| Central | James Spagnuolo | 315-479-3435 | [email protected] |
| Finger Lakes | Erica Bruce | 585-258-8861 | [email protected] |
| North Country | Regenna Darrah | 518-457-1143 | [email protected] |
| Southern Tier | Lakisha Massey | 607-741-4518 | [email protected] |
| Western New York | Amy Riter | 716-851-2659 | [email protected] |