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American Citizens Services

American Citizen Services Navigator

Need assistance with American Citizen Services at the U.S. Embassy in Addis Ababa? Our navigator will guide U.S. citizens in Ethiopia to information about citizenship, documentation or other emergency assistance. Click the “American Citizen Services Navigator” button to begin.

Welcome to the ACS Unit

The ACS Unit is open to the public Monday – Thursday from 8:00 a.m. to 5:00 p.m. We are closed on U.S. and Ethiopian holidays.

In an emergency event involving a U.S. citizen during business hours, contact the American Citizen Services (ACS) unit at +251 11130 7016. For after-hours emergencies, call the U.S. Embassy’s main switchboard at +251 11130 6000.

If you have a question about non-emergency services like the status of a passport application or Social Security benefits, please send an email to AddisACS@State.gov. We make every effort to respond to all email within 48 business hours.

For information on visas please visit https://ET.USEmbassy.Gov/Visas