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Travel Advisory Level 2: Exercise Increased Caution Travel Advisory Level 2: There were no changes to the advisory level.  The Other risk indicator was added.  Advisory summary was updated Read More...

Worldwide Caution: The Department of State advises Americans worldwide to exercise increased caution.

Contact Us
Emergencies
Consular Hours of Operation
American Citizens Services
Visa Inquiries
Useful Information

Emergencies

In an emergency (death, arrest, victims of violent crime) involving an American citizen living or traveling in Sri Lanka, you can reach us 24 hours a day/7 days a week.

During Business Hours, contact: +94-11-202-8500 

Outside of Office Hours, contact: +94-11-202-8500 

U.S. citizen emergencies include, but are not limited to: illness, death, arrest, victims of a crime, missing persons, and parental child abduction.  

Please note that visa inquiries of any kind, questions regarding passports, and notary requests are not considered emergencies and this number should not be used these types of questions. For information on services for U.S. citizens, including passport, citizenship, or other requests, please use the  ACS Navigator.

Consular Section U.S. Embassy Sri Lanka: Hours of Operation

210 Galle Road
Colombo 03
Sri Lanka

Our regular business hours are:

  • Monday to Thursday, 8:00 AM to 4:30 PM
  • Friday from 8:00 AM to 12:00 PM, excluding holidays.

Document acceptance and Passport collection: Beginning from February 08, 2025,  Passport collection and document submission process for nonimmigrant and immigrant visa has changed. U.S. Embassy Sri Lanka will not accept direct submission and delivery. Visa applicants may collect their passports and submit documents to the passport collection centers. Please register, create your profile online, and complete document delivery address registration process by selecting document/visa pick up location.

American Citizen Services
For information on services for U.S. citizens, including passport, citizenship, or other emergency services, please consult the ACS Navigator (American Citizen Inquiries).

Visa Services
For information on visa services, please consult the Visa Navigator (Visa Inquiries).

You can view the Embassy holiday list here. 

American Citizen Services

For routine questions on services for American citizens, please review the information available on our website.  You may contact us if you have further questions through the U.S. Citizens Services Navigator (American Citizen Inquiries).

Outside of Sri Lanka, contact: +94-11-202-8500                                                                              ACS Navigator

For an active emergency in Sri Lanka, please alert local authorities at the numbers below: 

National Emergency Hotline in the Sri Lanka:  119

Sri Lankan Tourist Police Hotline: +94-11-242-1052

Sri Lankan Mental Health Hotline:  1926

The Office of Children’s Issues at the U.S. Department of State assists in cases of international parental abduction.

Visa Inquiries

If you need assistance with a visa at the U.S. Embassy, our Visa Navigator (for Visa Inquiries) will guide you to information that you need, or route you to the appropriate specialist.

Visa Inquiries

 

Useful Information

Air Quality Monitor

Sections & Offices

Grant Opportunities

Contracting Opportunities

Holiday Calendar

American Spaces