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Travel Advisory Level 2: Exercise Increased Caution Travel Advisory Level 2: Exercise increased caution in Sierra Leone due to crime, civil unrest, and inadequate health infrastructure. Read More...

Worldwide Caution: The Department of State advises Americans worldwide to exercise increased caution.

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Emergencies
Non-Emergency Contacts at Embassy Freetown

Emergency Contacts at Embassy Freetown

For emergencies including cases involving serious illness or injury, death, and victims of serious crime, the ACS Unit is available 7:30 a.m. to 5:15 p.m. Monday through Thursday, and 7:30 a.m. to 1:00 p.m. on Fridays at +232 99 105 000.

Emergency Contact Number

The U.S. Consular Section can assist American citizens in a range of emergency situations. All Americans traveling to Sierra Leone are strongly encouraged to register with the U.S. Embassy.

You may contact the U.S. Embassy at any time to report an emergency involving a U.S. Citizen.

The Consular Section provides emergency services to Americans. Such services include visiting American detainees in custody, providing information about physicians and hospitals, helping family members and friends in the United States locate and transmit information to American citizens believed to be in Sierra Leone, and assisting when an American dies abroad.

Non-Emergency Contacts at Embassy Freetown

If you are an American Citizen residing in or traveling to Sierra Leone, please email us at ACSFreetown@state.gov with your questions or concerns. We will respond to your email message as soon as possible. Please browse the information on this website and travel.state.gov first, as you may find the answer to your question faster.

We also urge you to register with the Embassy if you will be traveling or living in Sierra Leone to allow the American Citizen Services (ACS) Unit to better help and serve you, especially in the event of an emergency or disaster.

The ACS Unit is open from 1 p.m. to 3 p.m. on Mondays and Wednesdays for routine services including passport services, reports of birth abroad, notary services, voter assistance, and tax forms.

Effective June 1, 2013, the U.S. Embassy Freetown is enforcing an appointment-only system for all non-emergency services. The appointment system allows American citizens in Sierra Leone to plan ahead and book a time to complete their required service. This reduces wait times for U.S. citizens who require non-emergency services. Due to a consistently-growing workload, the ACS section has moved to the appointment-only policy that is being followed at Embassies and Consulates worldwide.

American citizens who come to the Embassy for non-emergency services, but who do not have an appointment, will not be able to receive non-emergency services, such as routine passport applications and renewals, additional visa pages, notary or report of birth services at that time.

The U.S. Embassy schedules appointments Mondays and Wednesdays from 1:00 p.m. – 3:00 p.m., except Sierra Leonean and American holidays. To make an appointment, please click here. Please bring your passport or other form of photo identification to your appointment.