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American Citizens Services

Notice

The consular section offers routine appointments by appointment only. No walk-in appointments or inquiries are accepted.

Overview

The United States government has no higher responsibility than to serve and protect its citizens, including those who reside or are temporarily abroad. To this end, the Consular Section at the U.S. Embassy in Juba provides limited routine and emergency American Citizen Services consistent with U.S. laws and regulations. The Consular Section’s business hours are Mondays through Thursdays from 8:30 am to 4:30 pm and Fridays from 8:00 am to 12:00 pm, excluding both U.S. and South Sudan official holidays. Consular Services are available by appointment only. The Consular Section does not accept walk-in inquiries.

Contact Us:

The best and most efficient way to contact the Consular Section about an American Citizen Services matter is through email at ACSJuba@state.gov.  We make every effort to answer all emails within two business days.  If you are inquiring about an open case for yourself, please include your name and passport number in the email so we can quickly reference your case.  If you are asking about the case of your child, please include your child’s complete name and date of birth.

Learn more about a list of lawyers in South Sudan who are interested in providing legal services to U.S Citizens.

For Emergency MEDEVAC information, contact the Embassy at: +211 912 105 188 (working hours) or +211 912 105 107 (after hours)

The Government of South Sudan requires U.S. citizens to show a visa and valid passport with at least 6 months validity upon arrival at any port of entry. It is not possible to get a visa upon arrival at the airport. Visas can be obtained through the Embassy of the Republic of South Sudan in Washington, DC. If you are overseas, please check with the nearest South Sudan Embassy.

Embassy of South Sudan
233 20th St NW # 602
Washington, DC 20036
(202) 293-7940

If you have a child outside the United States the child may have acquired U.S. citizenship at birth if the requirements under the Immigration and Nationality Act have been met as of the time of your child’s birth.

To determine whether your child acquired U.S. citizenship at birth and to document that, you can apply for a Consular Report of Birth Abroad (CRBA) for your child. You may also choose to just apply for a U.S. passport for your child, although one benefit of a CRBA is that, unlike the U.S. passport, it does not expire and may be used as proof of acquisition of U.S. citizenship at birth.

A full validity, unexpired U.S. passport is also proof of U.S. citizenship.

This page is intended for adults (over 18 years of age) wishing to make a claim of United States citizenship. If the claim of citizenship is for a child under the age of 18 the below information is NOT INTENDED for them; in such case, please follow the link named “Consular Report of Birth Abroad“.