An official website of the United States government

Travel Advisory Level 2: Exercise Increased Caution Travel Advisory Level 2: Reissued after periodic review with minor edits. Read More...

Worldwide Caution: The Department of State advises Americans worldwide to exercise increased caution.

Worldwide Caution - Ebola OutbreakTravel Advisory
Contact Us
Emergencies
U.S. Citizen Services
U.S. Visas
Social Security Inquiries
Business Inquiries
General Inquiries

IMPORTANT EMERGENCY NUMBERS

  • For life or death emergencies, dial 112 for immediate assistance.
  • Dialing within France Ambulance Services: 15 – Fire Department: 18 – Police: 17 – Violence Against Women:  3919 – Deaf or Hard of Hearing:  114

U.S. Embassy Paris

  • Tel: 01.43.12.22.22 (from France) +33.1.43.12.22.22 (from the U.S.) – then Dial ‘1’ then ‘9’ when you hear the automated greeting.
  • In the case of an emergency involving a U.S. citizen in France, someone will respond to your call 24 hours a day.

U.S. Consulate General Marseille

  • Tel: 01.43.12.22.22 (from France) +33.1.43.12.22.22 (from the U.S.) – then Dial ‘1’ then ‘9’ when you hear the automated greeting.
  • Ask for the consulate in Marseille from 9:00am to 5:00pm on business days.
  • In the case of an emergency involving a U.S. citizen in France, someone will respond to your call 24 hours a day.

U.S. Consulate General Strasbourg

  • Tel: 01.43.12.22.22 (from France),  011.33.1.43.12.22.22 (from the U.S.) 9:00am to 5:00pm on business days.
  • In the case of an emergency involving a U.S. citizen in France, someone will respond to your call 24 hours a day at 01.43.12.22.22.

 

U.S. Citizen Services Inquiries

A-Z Index

Contact the U.S. Citizen Services Unit through the navigator:

U.S. Citizen Services Navigator

U.S. Embassy in Paris – U.S. Citizen Services

Contact the American Citizens Services unit through the ACS navigator (Google Forms). The navigator will guide you to the information you need and indicate how to reach our team if necessary.

ACS Navigator

U.S. Embassy – U.S. Citizen Services

Contact the American Citizens Services unit through the ACS navigator (Google Forms). The navigator will guide you to the information you need and indicate how to reach our team if necessary.

ACS Navigator

Consulate General in Strasbourg

Contact the American Citizens Services unit through the ACS navigator (Google Forms). The navigator will guide you to the information you need and indicate how to reach our team if necessary.

ACS Navigator

Nonimmigrant Visa

For complete information on applying for a nonimmigrant U.S. visa, please visit our Global Support Services (GSS) website, which includes a directory of nonimmigrant visa categories.

Nonimmigrant Visa FAQs

Questions Regarding ESTA

Questions regarding ESTA

Questions regarding ESTA

Questions about a specific case that we are processing

For inquiries about a specific case that we are processing, you may contact our Visa Unit through the contact form.

About a specific case we are processing

Federal Benefits Unit

You reside in France and have questions regarding services provided by the Social Security Administration (SSA).

Contact Information and Hours of Operation

Business Inquiries

Agricultural Affairs
email : agparis@usda.gov
http://www.usda-france.fr/

Minister Counselor, Commercial Affairs
Charles Ranado
Tel: (33) 1 43 12 22 22
Fax: (33) 1 43 12 70 12
email : office.paris@trade.gov
http://trade.gov/

Minister Counselor, Economic-Environment,
Science, Technology and Health Affairs
Tobias Glucksman
Tel: (33) 1 43 12 22 22U

GENERAL INQUIRIES
For non-emergency issues and routine inquiries, please contact the U.S. Consulate serving your area. Select a location from the options below to view additional information.

U.S. Embassy Paris

APP Bordeaux

APP Lyon

U.S. Consulate General Marseille

APP Rennes

U.S. Consulate General Strasbourg

Key Officers