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The U.S. Embassy is located at Boulevard Austriaco 11-51, Zone 16, Guatemala City. There is no public parking at the U.S. Embassy. However, there are several commercial parking facilities within walking distance and a drop-off and pick-up area in front of the U.S. Embassy. Please arrive on time for your appointment. If you arrive late by 15 minutes or more, you may be asked to reschedule your appointment. In addition, please ensure that you bring requisite funds for payment of the fees, the typed and printed application form completely filled out, and all required supporting documents. If you arrive with incomplete forms or insufficient funds to pay the fees, you may be asked to reschedule your appointment.
Because the U.S. Embassy is a secure facility, large bags may not be brought into the U.S. Embassy. Please click here for security information and a full list of prohibited items when entering the U.S. Embassy. There is no facility at the U.S. Embassy to store prohibited items, so please make necessary arrangements prior to entering.
Step by step instructions on how to apply. An in-person appointment and two parent consent are required. Passports for minors aged 15 and under are valid for five years.
Step by step instructions on how to apply. An in-person appointment and parental awareness by one parent are required. Passports for individuals aged 16 and over under are valid for 10 years.
Step by step instructions on how to apply. Many adults may renew their passports without appearing in person. See below for how to renew by courier. Adult applicants may also opt to apply in person.
Step by step instructions for adult applicants on how to renew your passport by courier. No personal appearance is required.
Emergency passports can be issued the same day as your appointment. The books have 12 pages and are generally valid for one year. Note that an emergency passport is not an e-Passport and does not contain an electronic chip. It is valid to travel to the United States, but it may not meet the requirements of other countries.
Step by step instructions on how to report your passport lost or stolen and how to apply for a new passport.
Passports for Minors Aged 15 and Under
Step by step instructions on how to apply. An in-person appointment and two parent consent are required. Passports for minors aged 15 and under are valid for five years.
Passports for Minors Aged 16 and17
Step by step instructions on how to apply. An in-person appointment and parental awareness by one parent are required. Passports for individuals aged 16 and over under are valid for 10 years.
Step by step instructions on how to apply. Many adults may renew their passports without appearing in person. See below for how to renew by courier. Adult applicants may also opt to apply in person.
Step by step instructions for adult applicants on how to renew your passport by courier. No personal appearance is required.
Emergency passports can be issued the same day as your appointment. The books have 12 pages and are generally valid for one year. Note that an emergency passport is not an e-Passport and does not contain an electronic chip. It is valid to travel to the United States, but it may not meet the requirements of other countries.
Step by step instructions on how to report your passport lost or stolen and how to apply for a new passport.
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In an emergency, U.S. Embassy personnel are not first responders. Guatemala has a dedicated tourist assistance program(called ASISTUR) whose sole mission is to assist and protect foreign tourists in Guatemala. ASISTUR provides additional security and tourist police (DISETUR) in locations frequented by tourists, such as Antigua and Lake Atitlán. ASISTUR’s emergency call center – staffed with Spanish and English speakers – may be contacted 24/7 by calling 1500 from a Guatemalan phone number or (502) 2290-2810. You may also contact ASISTUR by WhatsApp at +502-5188-1819.
Here is acomplete list of ASISTUR’s contacts, including by Department.
Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance