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American Citizen Services provides passport and citizenship services, notary services, and other assistance to U.S. citizens in Portugal.
NON-EMERGENCY ASSISTANCE
EMERGENCY ASSISTANCE
24 hour emergency assistance: +351 217-273-300. If this phone number isn’t working please call +1 202 919 5869
Email is the preferred method of communication.
Unsolicited physical mail to the consular section will not receive a response unless you have been expressly asked by the Consular section to physically mail information for a pending case, please send us an email. We will not reply to unsolicited physical mail. (Exceptions include DS-82 passport renewals and official Information Request Letters replies.)
Callers will generally be routed to our Embassy operator, who will generally request an email.
The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
Are you a U.S. citizen who needs a passport?
The Department of State assists U.S. citizens imprisoned overseas and works to ensure their fair and humane treatment.
The Department of State helps the family and friends of U.S. citizens who die abroad. We inform the U.S. citizen’s next-of-kin of the death and we provide information on arrangements for local burial or the return of remains to the United States and on disposition of estates and personal effects. We also issue a Consular Report of Death Abroad, an official record of death.
International Parental Child Abduction
The Department of State’s Office of Children’s Issues works to resolve and prevent cases of international parental child abduction and to help children and families involved in abduction cases. For more information, see our international parental child abduction page on travel.state.gov.
The Department of State helps U.S. citizens who are victims of crime overseas. We connect crime victims with police and other services and provide information and resources to assist with physical, emotional, and/or financial injuries from crime.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Use a commercial money transfer service, such as Western Union or MoneyGram., to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport. Link text: Be wary of International Financial Scams.
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
U.S. citizens in need of emergency financial assistance while abroad should first attempt to contact their family, friends, banking institution, or employer. Our American Citizen Services unit can assist in this effort, if necessary.
Use a commercial money transfer service, such as Western Union or MoneyGram., to wire money overseas. Money transfer cost comparison tools online can help you identify the best option. The person receiving the money will need to present proof of identity such as a passport. Link text: Be wary of International Financial Scams.
Sending Money Through the U.S. Department of State
When the commercial options listed above are not available or feasible, family or friends may send funds via the U.S. Department of State for delivery to a destitute U.S. citizen abroad at the nearest U.S. embassy or consulate. The U.S. Department of State assesses a $30 fee to establish an account and transfer funds.
Destitute U.S. citizens may be eligible for a loan from the U.S. government to travel to the United States. Repatriation loans must eventually be paid back to the U.S. government. Your U.S. passports will be limited at the time the loan is issued and in most cases you will not be issued a new passport until the loan is paid in full. Contact us for more information.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN).
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you live in Portugal and have questions about Social Security Administration (SSA) services, contact the SSA Federal Benefits Unit (FBU) in Portugal.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the U.S. Department of Veterans Affairs (VA) website. The Federal Benefits Unit (FBU) may also be able to help veterans and beneficiaries with questions about benefits and services.
Depending on where you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, complete a Federal Post Card Application (FPCA) here. Print, sign, and return the FPCA to your local U.S. election office. Include your email address so election officials can reach you if there is a problem. If your state delivers ballots electronically by fax only, include your fax number. If you request electronic delivery and include your email address or fax number, you will receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices. We recommend completing a new FPCA each January, or when you move.
If you are a U.S. citizen or Lawful Permanent Resident (green card holder), you are responsible for filing U.S. federal income tax returns while abroad. You will find useful information on the Internal Revenue Service (IRS) website, such as Frequently Asked Questions about taxes or how to apply for an Individual Taxpayer Identification Number (ITIN).
If you are a U.S. dual citizen or U.S. citizen living outside of the United States, you can register with the Selective Service System.
If you live in Portugal and have questions about Social Security Administration (SSA) services, contact the SSA Federal Benefits Unit (FBU) in Portugal.
U.S. service members, veterans, and their beneficiaries can apply for benefits on the U.S. Department of Veterans Affairs (VA) website. The Federal Benefits Unit (FBU) may also be able to help veterans and beneficiaries with questions about benefits and services.
Depending on where you are eligible to vote, you may get your ballot by email, fax, or internet download. To start, complete a Federal Post Card Application (FPCA) here. Print, sign, and return the FPCA to your local U.S. election office. Include your email address so election officials can reach you if there is a problem. If your state delivers ballots electronically by fax only, include your fax number. If you request electronic delivery and include your email address or fax number, you will receive your blank ballot 45 days before general and mid-term elections and generally 30 days before special, primary, and run-off elections for federal offices. We recommend completing a new FPCA each January, or when you move.
Consular Affairs (CA) is the public face of the Department of State for millions of people around the world. We provide many services, and the most common are listed below.
U.S. Citizens overseas can renew passports, replace passports, or apply for new passports.
The Department of State assumes no responsibility or liability for the professional ability or reputation of, or the quality of services provided by, the entities or individuals whose names appear on the following lists. Inclusion on this list is in no way an endorsement by the Department or the U.S. government. Names are listed alphabetically, and the order has no other significance. The information on the list is provided directly by the local service providers; we cannot vouch for this information.
Legal AssistanceIf you are arrested, ask the authorities to notify the U.S. Consul in Portugal. Although we cannot interfere with the Portuguese legal system, we will work to protect your legitimate interests and ensure that you are not discriminated against. Consular officers can provide you with a list of English-speaking attorneys and can also contact your family on your behalf.
We can provide a list of qualified doctors, dentists and medical specialists. If you are injured or become seriously ill, we can, at your request, notify family or friends.
If you are arrested, ask the authorities to notify the U.S. Consul in Portugal. Although we cannot interfere with the Portuguese legal system, we will work to protect your legitimate interests and ensure that you are not discriminated against. Consular officers can provide you with a list of English-speaking attorneys and can also contact your family on your behalf.
We can provide a list of qualified doctors, dentists and medical specialists. If you are injured or become seriously ill, we can, at your request, notify family or friends.
The material provided in this section has been compiled to provide Americans in Portugal with information and assistance concerning administrative and personal matters.
The United States is a party to the Hague Adoption Convention, an international treaty which seeks to ensure that intercountry adoptions are made in the best interests of the child and that safeguards are in place for their protection. All adoptions in another country must take place according to both U.S. and local laws for the adopted child to be eligible to immigrate to the United States. You should work with a U.S. adoption service provider specifically authorized to facilitate intercountry adoption. You can find more information about authorized adoption service providers and the intercountry adoption process at travel.state.gov and are invited to direct questions to Adoption@state.gov.
Under Portuguese Immigration law, national or foreign minors under 18 years of age entering or exiting Portugal unaccompanied by parents or whoever has parental responsibility must be in possession of a written authorization letter of parental consent to travel.
The United States is a party to the Hague Adoption Convention, an international treaty which seeks to ensure that intercountry adoptions are made in the best interests of the child and that safeguards are in place for their protection. All adoptions in another country must take place according to both U.S. and local laws for the adopted child to be eligible to immigrate to the United States. You should work with a U.S. adoption service provider specifically authorized to facilitate intercountry adoption. You can find more information about authorized adoption service providers and the intercountry adoption process at travel.state.gov and are invited to direct questions to Adoption@state.gov.
Minors Entering or Exiting Portugal
Under Portuguese Immigration law, national or foreign minors under 18 years of age entering or exiting Portugal unaccompanied by parents or whoever has parental responsibility must be in possession of a written authorization letter of parental consent to travel.
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Please call: (+351) 21-727-3300
Outside of Office Hours, contact: 21-727-3300 or 21-094-2000
Outside of Portugal: 351-21-727-3300 or 351-21-094-2000
Emergency Contact – All Locations Get Travel Alerts International Parental Child Abduction Arrest of a U.S. Citizen Death of a U.S. Citizen Victims of Crime Emergency Financial Assistance
