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American Citizens Services

Notice

Traveling to the UK? From January 8, 2025 you will need an Electronic Travel Authorisation (ETA).

Looking for American Citizens Services?

To get started, please click on the box below to the “navigator”, which will ask a series of simple questions to direct you to online information on the most common topics, OR provide instructions on how to contact us by email for less common questions.

 

Overview

Welcome to U.S. Citizen Services at the U.S. Embassy London. We provide information and assistance to U.S. citizens in England and Wales. If you reside in Northern Ireland, please contact the Consulate General in Belfast for assistance. If you reside in Scotland, please contact the Consulate General in Edinburgh for assistance. If you reside in Bermuda, please contact the Consulate General in Hamilton.

U.S. Citizen Services at the Embassy in London consists of the Passport & Citizenship Unit, the Special Consular Services Unit, and the Federal Benefits Unit. We are closed to the public on U.S. and British Public Holidays.

    If you are in England or Wales:
  • Use the ACS Navigator; a specialist will reply as quickly as possible.
  • In an emergency, reach us via the main Embassy telephone number: 020 7499 9000 (011 44 20 499 9000 if dialing from the US).
    If you are in Northern Ireland:
  • Complete our short online contact form; a specialist will reply by the next business day.