Telecommunications Board

Meetings

  • 10 a.m. to noon
  • 3rd Wednesday of every month

 

Agendas & Minutes

Agendas are available prior to the meetings. Minutes are available following approval.

View Minutes

Mission

Our mission is to keep our customers (users and citizens) safe by coordinating key players to advise and make well-informed policies and decisions that maximize the efficiency of the telecommunications system.

 

Vision

  • Open, solid communication 
  • Professional, well-informed Board 
  • Elected officials will not step in 
  • Buy-in from municipal agencies and volunteer fire departments 
  • Buy-in and understanding from system users 
  • Understanding of what telecommuters have to do to accomplish goals 
  • Convener - working out issues to reach common goals 
  • The “Ultimate Hub” - all players on same page; Nerve Center 

 

Performance Measures

  • Faster response 
  • Quality response (right equipment/right response) 
  • Improved communication between neighboring agencies and with neighboring counties 
  • Seamless communication services via consolidation 
  • Improved safety 
  • Satisfied and well-prepared telecommunicators and users

 

The Board’s Scope

The following items fall within our scope:

  • Advise on policies for use of equipment, programming procedures, and maintenance/repair (communications infrastructure) 
  • Advise on training policies around communication safety needs 
  • Advise on general dispatch procedures 
  • Initiate discussion of tech advancements 
  • Be aware of state 911 standards/requirement to implement (discuss radio infrastructure requirements and needs) 

Items falling outside of our scope:

  • Specific dispatch response matrix 
  • Political decisions (jurisdictional) 
  • Contract negotiation
  • Policy decisions
  • Budget decisions 

 

Operating Principles

  • Maintain balance and centralization to serve each agency’s needs 
  • Compromise for the good of all 
  • Work towards continuity and uniformity 
  • Communicate openly to keep the Board on one page 
  • Support each other publicly 
  • Discuss one on one issues with full group 

 

Board Structure

  • Members:  Emergency Services Chief, Salisbury Police Chief, City Telecommunications Manager, Sheriff, Municipal Police Rep, Salisbury Fire Chief, 911 Division Chief, Rowan County Fire Association Representative
  • Ex Officio Members: SHP Representative, County Manager, Salisbury City Manager, County IT Representative, City IT Representative
  • One voting member will serve as the Board Chair
  • The Chair serves a one-year term and rotates between the voting members in the above order