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American Citizens Services

Notice

Applicants coming to the Consular Section of the U.S. Embassy cannot bring large personal electronic devices to the Embassy. Those items include but are not limited to: laptops, iPads, tablet devices, handheld gaming devices, cameras, and digital watches.

Overview

Welcome to American Citizen Services (ACS) for U.S. Mission Indonesia. We provide a range of services and information. All non-emergency consular services, including passport applications, notarizations and reports of birth abroad, require an appointment. We will not accept walk-ins. This assists us in providing prompt and efficient consular services to American Citizens residing in and visiting Indonesia. We provide American Citizen Services at the U.S. Embassy in Jakarta, the U.S. Consulate General in Surabaya, and the U.S. Consular Agency in Jimbaran, Bali. The U.S. government facilities are closed on both Indonesian and U.S. holidays and weekends.

U.S. Citizens Service Navigator