4.0 Deployment

What Must be Done

Deployment begins at the investment commitment decision when the Operations Governance Board (OGB) approves an investment program and recommends the line of business proceed with implementation. The overarching goal of deployment is to satisfy requirements in the Functional and Performance Requirements document and to fulfill the Management Plan approved by the OGB. The deployment phase ends when the new service or capability is operational at all locations.

Who Approves

The line of business is ultimately responsible for end user acceptance. To achieve this, it must work with key stakeholders, especially end users, throughout deployment to resolve issues as they arise.

Key Outputs and Products

Actions outside the control of the line of business (e.g., regulatory changes) are recorded in the acquisition strategy and tracked at program reviews throughout deployment. Activities undertaken during this phase vary widely and are tailored for the solution or capability being implemented.